Emergency Medical Dispatcher

At AmbuServe, being a dispatcher is more than just answering a phone or entering a call into the computer-aided dispatch system. As the first line of communication between AmbuServe and our customers, our dispatchers must be able to provide exceptional customer service with the ability to multi-task.


  • Valid California State EMT-Basic certification or NAEMD ETC certification
  • American Heart Association BLS for Healthcare Provider CPR/AED Certification Card (or printout)
  • Valid California Drivers’ license or DMV Identification Card
  • High School Diploma, GED, or California Certificate of Proficiency
  • Demonstrate strong customer service and communication skills
  • Knowledge of Medical Terminology
  • Proficient computer skills
  • Six months of field experience as an EMT-Basic preferred
  • Dispatch experience preferred
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